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Reference

Sources

All 86 references behind The State of DHCW: Welsh Government, Audit Wales, Senedd and DHCW board documents — with archived copies of 48 public-sector PDFs.

The complete reference list for The State of DHCW. Every numbered citation across the seven parts resolves to an entry on this page. Archived copies of 48 public-sector documents — Welsh Government, Audit Wales, Senedd and NHS Wales board papers — are hosted here under the Open Government Licence, alongside links to every canonical source.

Every numbered citation in The State of DHCW resolves to an entry below. Entries keep the numbering used across the seven parts, so [12] always means the same document wherever it appears.

Archived copies. Forty-eight public-sector documents — published by the Welsh Government, Audit Wales, the Senedd, DHCW and other NHS Wales bodies — are archived here as PDFs, unaltered, so the record does not depend on link rot or website reorganisations. They are reproduced under the Open Government Licence v3.0; each entry also links the canonical copy at its original location. Eight sources are not public-sector material and are not archived here — press reporting, a paywalled journal article, professional-body submissions and third-party sites. Those are cited by URL only.

Welsh Government

  • [1] Welsh Government, Digital Health and Care Wales oversight and escalation framework: May 2026, published 9 July 2026. gov.wales
  • [2] Welsh Government, Digital Health and Care Wales oversight and escalation framework: May 2025, published 24 September 2025. gov.wales
  • [3] Jeremy Miles MS, Cabinet Secretary for Health and Social Care, Public Accountability Meeting follow-up letter to the Chair of Digital Health and Care Wales, ref. DC/JMHSC/00046/26, 12 February 2026 (addressed to Ruth Glazzard, Interim Chair, and Helen Thomas, Chief Executive). gov.wales PDF · landing page · archived copy
  • [4] Digital Health and Care Wales, Public Accountability Meeting Evidence Paper, meeting 29 January 2026, submitted 15 January 2026, published March 2026. gov.wales PDF · archived copy
  • [5] Welsh Government, Written Statement: NHS Wales data centre outage, 4 April 2018. gov.wales
  • [6] Welsh Government, Written Statement: Update on Digital Health and Care, 30 September 2019. gov.wales
  • [7] Welsh Government, Written Statement: Digital Health and Care Wales, 23 March 2021; and DHCW, DHCW appoints Helen Thomas as CEO, 11 May 2021. gov.wales · dhcw.nhs.wales
  • [8] Welsh Government, Written Statement: Appointment of Chair – Digital Health and Care Wales, 22 September 2021. gov.wales
  • [9] Ministerial Advisory Group on NHS Wales Performance and Productivity, NHS Wales performance and productivity: independent review, April 2025. gov.wales PDF · archived copy
  • [10] Welsh Government, New health minister sets out bold plans for NHS Wales, 2026. gov.wales
  • [73] NHS Wales Shared Services Partnership Procurement Services (hosted by Velindre University NHS Trust), Contract Award Notice: Artificial Intelligence (AI) Stroke Imaging System, 9 February 2021 — "acting on behalf of Cardiff and Vale University Local Health Board." Sell2Wales notice FEB358631. sell2wales.gov.wales
  • [76] Welsh Government, AI helping to diagnose cancer in Wales, 27 July 2023 (13% increase in prostate cancer detection; "Funded through the Welsh Government's Innovation Fund and supported through the work of the Small Business Research Initiative (SBRI) Centre of Excellence"; extension to six health boards). gov.wales
  • [86] Welsh Government, NHS Wales escalation and intervention arrangements — the five levels of governance arrangements and the current escalation status of every NHS Wales organisation. gov.wales
  • [87] Welsh Government, Written Statement: Escalation and Intervention Arrangements, July 2025 — revised escalation status of NHS organisations against the March 2025 position. gov.wales

Audit Wales / Auditor General for Wales

Senedd Cymru / National Assembly for Wales

  • [11] Senedd Cymru, Written Question WQ93085, answered 7 June 2024. record.senedd.wales
  • [18] Auditor General for Wales, Informatics systems in NHS Wales, 10 January 2018. senedd.wales PDF · committee copy · archived copies: report · committee copy
  • [19] Auditor General for Wales, Incidents affecting availability of national clinical information systems — letter to the Chair of the Public Accounts Committee, 23 May 2018. senedd.wales PDF · archived copy
  • [21] National Assembly for Wales Public Accounts Committee, Informatics Systems in NHS Wales, November 2018 (Chair: Nick Ramsay AM). senedd.wales PDF · archived copy
  • [22] Senedd Cymru Health and Social Care Committee and Public Accounts and Public Administration Committee, Scrutiny of Digital Health and Care Wales, July 2023, ref. CR-LD15930. senedd.wales PDF · archived copy
  • [23] Senedd Cymru, Slow roll out and a lack of direction is hindering the development of digital health services, news release, 2023. senedd.wales
  • [24] Public Accounts Committee Chair, Letter to the Welsh Government regarding NHS Wales Informatics Services, 14 January 2020. senedd.wales PDF · archived copy
  • [25] Welsh Government, update to the Public Accounts Committee on NWIS and WCCIS, 11 February 2021. senedd.wales PDF · archived copy
  • [26] John Hitchcock, Senedd Research, Can NHS Wales go digital?, 20 May 2026 ("What's next? Key issues for the Seventh Senedd"). research.senedd.wales
  • [27] Senedd Research, ePrescribing: The next stage of digital healthcare, 16 March 2022. research.senedd.wales
  • [28] Senedd Cymru, Motion NDM8679 (opposition debate on eye care), tabled by Darren Millar MS, 27 September 2024. record.senedd.wales
  • [29] Senedd Cymru, Plenary, 17 June 2026. record.senedd.wales
  • [30] Senedd Cymru, Questions to the First Minister — The Digitisation of Medical Records (OQ62388), 4 March 2025. Record of Proceedings via TheyWorkForYou — cited by URL only
  • [31] Digital Health and Care Wales, board paper on the Digital Eyecare Programme supplied to the Senedd, 2023–24. senedd.wales PDF · archived copy
  • [32] Senedd Cymru Health and Social Care Committee, proceedings of 10 July 2025 — evidence of John Williams, practice manager, Flintshire, on SNOMED coding in Welsh primary care. record.senedd.wales
  • [50] Digital Health and Care Wales, Annual Report 2021–22, laid before the Senedd, ref. GEN-LD15167. senedd.wales PDF · archived copy

DHCW board, committee and corporate record

  • [35] Digital Health and Care Wales, Programmes Delivery Committee agenda and papers (public), 2 February 2026. dhcw.nhs.wales · archived copy
  • [36] Digital Health and Care Wales, Confirmed Programmes Delivery Committee minutes (public), 1 May 2025. dhcw.nhs.wales · archived copy
  • [37] Digital Health and Care Wales, SHA Board unconfirmed public minutes, 31 July 2025. dhcw.nhs.wales · archived copy
  • [38] Digital Health and Care Wales, SHA Board agenda and papers (public), 28 May 2026. dhcw.nhs.wales · archived copy
  • [39] NHS Wales Shared Services Partnership Audit and Assurance Services, National Data Resource — Final Internal Audit Report, presented to DHCW Audit and Assurance Committee, 8 April 2024. dhcw.nhs.wales · archived copy
  • [40] Digital Health and Care Wales, Audit and Assurance Committee private abridged minutes, 8 April 2025 (Limited Assurance on Recruitment Processes). dhcw.nhs.wales · archived copy
  • [41] NHS Wales Shared Services Partnership Audit and Assurance Services, Final Internal Audit Report: Follow-up of Internal Audit Recommendations, June 2024. dhcw.nhs.wales · archived copy
  • [42] Digital Health and Care Wales, Incident Review and Learning Group Annual Report 2023/24, Digital Governance and Safety Committee, 2 May 2024. dhcw.nhs.wales · archived copy
  • [43] Digital Health and Care Wales, Management Board Report, SHA Board, June 2023. dhcw.nhs.wales · archived copy
  • [43a] Digital Health and Care Wales, Annual Report — Other control framework elements (personal data incidents 2022–23). dhcw.nhs.wales
  • [44] Digital Health and Care Wales, Integrated Organisational Performance Report, May–June 2024, SHA Board, 25 July 2024. dhcw.nhs.wales · archived copy
  • [45] Digital Health and Care Wales, Q4 2023-24 SHA Board portfolio reports, 30 May 2024. dhcw.nhs.wales · archived copy
  • [46] Digital Health and Care Wales, Annual Report 2024–25: Staff Report. dhcw.nhs.wales · Remuneration Report
  • [47] Digital Health and Care Wales, Annual Report 2024–25: Annual Governance Statement. dhcw.nhs.wales
  • [48] Digital Health and Care Wales, Annual Report 2024–25: Mission 5 (performance overview). dhcw.nhs.wales
  • [49] Digital Health and Care Wales, Integrated Medium Term Plan 2023-2026. dhcw.nhs.wales · archived copy
  • [60] Digital Health and Care Wales, Audit and Assurance Committee — PRIVATE ABRIDGED minutes, 21 January 2025, item 5.2 "Raising Concerns" (three whistleblowing investigations; independent culture review concluded December 2024). dhcw.nhs.wales · public confirmed minutes · archived copies: private abridged · public confirmed
  • [61] Digital Health and Care Wales, Audit and Assurance Committee — PUBLIC CONFIRMED minutes, 7 October 2025, items 4.2 (Information Governance Framework — Substantial Assurance; Staff Culture / Wellbeing advisory review), 4.3 (Audit Wales update), 4.4 (Audit Action Tracker), 5.1 (DHCW Escalation Approach). dhcw.nhs.wales · archived copy
  • [62] NHS Wales Shared Services Partnership Audit and Assurance Services, Internal Audit Progress Report — Digital Health and Care Wales, October 2025 (2025/26 Internal Audit Plan, Appendix A: item 3 Staff Culture / Wellbeing, Advisory, 15 recommendations; item 5 Recruitment Process, Work in Progress). dhcw.nhs.wales · archived copy
  • [63] Digital Health and Care Wales, SHA Board agenda and papers, 2 February 2026 — including the Audit and Assurance Committee Highlight Report (private session: "Spot Checks for Recruitment Processes Report") and the DHCW Performance Report (§4.5 "Resolved Areas of Concern": recruitment KPIs, 47.4 days vacancy-to-offer, mandatory hiring-manager training from March 2026). dhcw.nhs.wales · archived copy
  • [64] Digital Health and Care Wales, Annual Governance Statement 2025–26 — "Effectiveness of Raising Concerns (Whistleblowing / Speaking up Safely) Arrangements" (two cases; NHS Wales Staff Survey results for DHCW). dhcw.nhs.wales
  • [65] Digital Health and Care Wales, Staff Report, Annual Report 2025–26 (signed by Helen Thomas, Chief Executive and Accountable Officer, 30 June 2026) — board composition and "Chair – Vacancy"; sickness absence; consultancy and temporary-staff spend; exit packages; off-payroll engagements. dhcw.nhs.wales
  • [66] Digital Health and Care Wales, Information Governance Arrangements, Annual Report 2024–25 — Head of Internal Audit annual opinion for 2024/25 (Reasonable Assurance; composition of reviews including one Limited Assurance report carried into 2025/26). dhcw.nhs.wales
  • [67] Digital Health and Care Wales, Mission 2: Deliver high quality digital products and services — Annual Report 2024–25 (service availability 99.974%; 61 major incidents; 98% within target fix-times; the June 2024 data-room cooling failure; Connecting Care / CareDirector devolution; Digital Maternity Cymru national programme closure; Welsh Immunisation System). dhcw.nhs.wales
  • [68] Digital Health and Care Wales, Mission 5 — Annual Report 2024–25 (nine clinical incidents logged in 2024–25; four escalated to Welsh Government as Early Warning Notifications). dhcw.nhs.wales
  • [69] Digital Health and Care Wales, SHA Board confirmed public minutes, 27 March 2025 (five major incidents for DHCW-provided services; change control reiterated). dhcw.nhs.wales · archived copy
  • [70] Digital Health and Care Wales, SHA Board public minutes, 31 July 2025, item 3.1 "Shared Listening and Learning Presentation — Data Centre Learning Incident" (11 June 2025 Data Centre 1 failure; both cooling systems failed; resilience restored 13 June; June availability 99.8%), and item 6.3 Performance Report. dhcw.nhs.wales · archived under [37]
  • [71] Digital Health and Care Wales, Incident Review & Learning Group — Quarter 3 Report 2025/26 (period 1 October–31 December 2025), presented to the Digital Governance and Safety Committee, 5 March 2026: thematic review "Incidents caused by Change" (eleven change-attributable major incidents); AWS Early Warning Notification; NIS Directive referrals; Digital Maternity and Bridgend Disaggregation lessons-learned reviews. dhcw.nhs.wales · archived copy
  • [72] Digital Health and Care Wales, SHA Board agenda and papers, 28 May 2026 — Performance Report (availability 99.95%; four major incidents in February 2026; major national IT incident affecting NHS Wales broadband services). dhcw.nhs.wales · archived under [38]
  • [77] Digital Health and Care Wales, Major Programmes Assurance Reports, December 2025, presented to the Programmes Delivery Committee, 5 February 2026 — RAG Framework v5 (April 2025) delivery-confidence assessments for Connecting Care, Digital Medicines/EPS, DSPP, GP Systems Migrations, Integration Hub (IH), LIMS 2.0, Microsoft 365, National Data Resource (NDR), National Target Architecture (NTA), RISP and WICIS. dhcw.nhs.wales · archived copy
  • [78] Digital Health and Care Wales, National Target Architecture — report to SHA Board, 28 May 2026 (author Alex Percival, approver Ifan Evans, Executive Director of Strategy): project established June 2025; architecture repository and external consultancy procured; Current State Assessment September 2025; Strategic Investment Plan January–March 2026 and the evidence gaps. Within the SHA Board papers, 28 May 2026 · archived under [38]
  • [79] Digital Health and Care Wales integration-platform commitments across successive plans: IMTP 2024–27 · IMTP 2025–28 · Q3 2024–25 portfolio reports (SHA Board, 27 March 2025) · archived copies: IMTP 2024–27 · IMTP 2025–28 · Q3 portfolio reports
  • [80] NHS Wales Informatics Assurance Group / Digital Governance and Safety Committee, Safety Case and Readiness Reports — Appendix D, 15 August 2024: "The scope of the assurance plan is for the migration of all workflows from Fiorano version 10 into Fiorano version 13." dhcw.nhs.wales · archived copy
  • [84] Digital Health and Care Wales, Remuneration Report, Annual Report 2025–26 — definition of "senior manager"; Tables 1 and 2 (salary and benefits 2025–26 and 2024–25) and Tables 3 and 4 (pension benefits), listing every senior manager by name and title; footnotes recording the Finance Director secondment to Swansea Bay UHB from 9 March 2026 and the acting arrangement. dhcw.nhs.wales

Health boards and other NHS Wales bodies

  • [51] Hywel Dda University Health Board, LIMS (Laboratory Information Management System), Digital, Data and Innovation Committee, 22 July 2025. hduhb.nhs.wales · archived copy
  • [52] Hywel Dda University Health Board, In-Year Delivery of Programmes, Digital, Data and Innovation Committee, 7 October 2025. hduhb.nhs.wales · archived copy
  • [53] Cwm Taf Morgannwg University Health Board, Digital Programme Assurance Report, Digital and Data Committee, 12 July 2021. ctmuhb.nhs.wales · archived copy
  • [55a] Public Health Wales, internal audit final report on the August 2020 data breach, Audit and Corporate Governance Committee, 20 January 2022. phw.nhs.wales · context: National Cyber Security Centre, MOVEit vulnerability and data extortion incident
  • [74] NHS Wales Performance and Improvement, Revolutionary new technology set to transform stroke care in Wales (Brainomix 360 national commissioning; rollout from October 2023; thrombectomy rate 1.8% → 2.6%; Dr Shakeel Ahmad, National Clinical Lead for Stroke). performanceandimprovement.nhs.wales · see also National Stroke Programme
  • [75] Betsi Cadwaladr University Health Board, 'We are pioneers' says Betsi consultant using Artificial Intelligence to improve prostate cancer diagnosis, 2 December 2021. bcuhb.nhs.wales · BBC News, Prostate cancer: AI pathologist used to help diagnosis, 2 December 2021 ("Betsi Cadwaladr University Health Board has rolled out an 'AI pathologist'"). bbc.co.uk — press copy cited by URL only

UK bodies

  • [59] Welsh Government, response to Prevention of Future Deaths report 2023-0526 (Catherine Lisa Jones), 6 February 2024. judiciary.uk PDF · archived copy
  • [85] HM Courts & Tribunals Service, Employment tribunal decisions register — searched for "Digital Health and Care Wales", no matching judgment published as at 30 July 2026. Judgments are added on hand-down. gov.uk

Third-party sources — cited by URL only

  • [54] Tammy Lovell, 'Serious concern' raised about Digital Health and Care Wales, Digital Health News, 19 May 2025. digitalhealth.net
  • [55] Bevan Commission, Unleashing data to make a difference to people's health and care, August 2023. bevancommission.org PDF
  • [56] Royal College of Podiatry, written evidence to the Senedd Public Accounts Committee and Health and Social Care Committee scrutiny of Digital Health and Care Wales, 2023. rcpod.org.uk
  • [57] BMA Cymru Wales, letter to Ruth Jones MP, Chair of the Welsh Affairs Committee — cross-border care evidence submission, January 2025. bma.org.uk PDF
  • [58] Bowen JL, Caley L, Thomas H, Matthewson S, Smith J, Hewer L et al., Nurses' experiences of adopting a digital record keeping system: a mixed-methods evaluation of the Welsh Nursing Care Record, British Journal of Healthcare Management. doi:10.12968/bjhc.2025.0075
  • [83] SAIL Databank, About us — "Funded by Health and Care Research Wales, SAIL is based within the Medical School, Swansea University." saildatabank.com
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