Every page on this site that addresses Vendor Dependency as part of its analysis of Digital Health and Care Wales (DHCW). Pages can sit anywhere in the structure — feedback loops, system traps, interventions, or reference material — and may treat the concept centrally or as a supporting mechanism. Read in any order.
To see all concepts at once, go to the concepts hub.
- Shifting the Burden Hire instead of fixing process. Outsource instead of building capability. Rebrand instead of learning.
- Intervention 4: Flip the Model Embed DHCW teams in health boards under clinical leadership. Recruit externally.
- Once for Wales: An Antipattern Once for Wales is the policy framing that justifies DHCW's monopoly on digital delivery for NHS Wales.
- The Vendor Dependency Spiral DHCW manages a contract portfolio valued at roughly £1.25 billion. With each outsourced programme, internal capability erodes and vendor leverage grows.