Every page on this site that addresses Performance Drift as part of its analysis of Digital Health and Care Wales (DHCW). Pages can sit anywhere in the structure — feedback loops, system traps, interventions, or reference material — and may treat the concept centrally or as a supporting mechanism. Read in any order.
To see all concepts at once, go to the concepts hub.
- Drift to Low Performance Standards have drifted past inefficient, through wasteful, to dangerous.
- Intervention 2: Radical Transparency Live delivery dashboard, outcome-only KPIs, published vendor contracts and staff-reported confidence. Break the information fortress by statute.
- Monitoring Framework Four quadrants tracked monthly. A decision tree that distinguishes premature abandonment from genuine failure.
- The Credibility Death Spiral Trust is destroyed instantly by a missed deadline but takes 2-5 years of consistent delivery to rebuild.
- The Rebranding Escape When a programme fails, DHCW rebrands it. New name, new slides, same approach, same structural problems.