Every page on this site that addresses Loyalty Networks as part of its analysis of Digital Health and Care Wales (DHCW). Pages can sit anywhere in the structure — feedback loops, system traps, interventions, or reference material — and may treat the concept centrally or as a supporting mechanism. Read in any order.
To see all concepts at once, go to the concepts hub.
- Success to the Successful Two tiers. Loyalists accumulate power. Technical staff accumulate exits. Every promotion of a loyalist strengthens one tier and hollows the other.
- Seeking the Wrong Goal Seeking the wrong goal: DHCW optimises for headcount, spend and award submissions — the metrics that protect its standing, not patient outcomes.
- The Loyalty Selection Loop Promotion by loyalty at DHCW: an executive cohort pre-selected through a patronage pipeline, insulated from internal accountability.